License & Support

Single-organization license

One purchase licenses one named legal entity and permits unlimited internal users within that organization. The organization may edit, brand, print, and circulate the materials for its own internal operations.

The license does not permit resale, sublicensing, public posting, use as a multi-client service deliverable, or redistribution of the files as templates. Separate organizations require separate licenses.

Maintenance updates

The purchase includes 12 months of maintenance updates for the purchased major edition. Maintenance updates may include corrections, clarifications, and compatibility improvements. They do not include a new major edition, custom implementation, or ongoing advisory services.

Support

For 30 days after purchase, bounded support covers download access, file access, and reproducible product defects. The target first response is within two U.S. business days; this is a target, not a guaranteed service level.

Support does not include organizational customization, implementation, approval decisions, professional advice, or review of confidential customer materials.

Contact info.cybergen@proton.me and include your order number and a concise description of the issue. Do not send confidential, regulated, privileged, or security-sensitive information.

Customer responsibility

The toolkit is a customizable governance starting point. It is not legal, tax, accounting, privacy, cybersecurity, employment, or other professional advice; it does not certify compliance, approve a tool or organization, or guarantee an outcome. Each customer is responsible for adapting the materials to its circumstances and obtaining qualified advice where appropriate.